This plain-language policy explains how leakdetectionleesburg.com collects, uses, and protects your information.
Privacy Policy
Introduction
This Privacy Policy explains what information we collect through this website and how we use it. We describe our practices in plain language so you can understand exactly what happens when you visit leakdetectionleesburg.com or call us.
If you have any questions about this policy, you can reach us by phone at (352) 703-8206 or by email at Contact@leakdetectionleesburg.com.
Information We Collect
When you call us, we may collect your phone number, the date and time of your call, and details related to your request, such as the type of leak problem you describe and your service location.
We also collect basic information about how the website is used, such as the pages you visit, the type of device or browser you use, and how you arrived at the site. We may use small files called cookies to remember your preferences and to understand how visitors find and use the site.
If you choose to share information with us in another way, for example by sending us an email, we keep the details you provide so we can respond to you and follow up if needed.
How We Use Information
We use the information we collect to answer your calls, respond to your messages, and handle your requests.
We use it to connect you with an independent local service provider who can help with your leak detection or plumbing issue, and to improve how the website works for future visitors.
We also use call and website information in an aggregated, anonymous way to understand demand, fix problems on the site, and make the referral service more reliable over time.
Calls May Be Tracked And/Or Recorded
Calls to (352) 703-8206 may be tracked and may be recorded. Tracking helps us understand how callers reach us and how many calls we receive.
Recording helps us check the quality of our service, resolve misunderstandings, and improve the experience for future callers. By calling us, you agree that your call may be tracked and recorded.
Referral To Independent Service Providers
This website is a referral service. When you call, we may connect you with an independent third-party service provider who performs the leak detection or plumbing work. Service is performed by the provider you are connected with, not by this website.
To make that connection work, we may share your contact details, such as your phone number and service address, with the provider who will serve you. The provider uses this information to reach you, schedule the visit, and complete the work you agree on together.
How Information Is Shared
We share information only as needed to run this service. This includes sharing your contact details with the independent service provider who will serve you, sharing data with the basic service vendors that keep the website and phone system working, and disclosing information if we are required to do so by law or to protect our rights or safety.
We do not sell your personal information to anyone.
Data Security
We take reasonable measures to protect the information we collect, including limiting who can access it and using standard security practices for the website and our records.
No method of transmitting or storing information is completely secure, so we cannot guarantee that information will never be accessed by an unauthorized party. We do not promise absolute security, only that we take reasonable steps.
If you believe your information has been handled improperly, please contact us so we can look into it.
Your Choices
You can choose not to share information with us by choosing not to call or not to contact us by email. Please keep in mind that we cannot connect you with a service provider if we have no way to reach you.
If you do not want your call recorded, you may tell us at the start of the call. In that case, we may not be able to record the call, but we may still need to collect basic contact details to help you.
You can adjust your browser settings to refuse cookies or to alert you when cookies are being used. Some parts of the website may not work as well without them.
Contact Us
If you have questions about this Privacy Policy or about how your information is handled, please contact us.
Phone: (352) 703-8206. Email: Contact@leakdetectionleesburg.com. Address: 719 Pa Walker Rd, Leesburg, FL 34748.
Helpful Links
Learn more about our referral service, contact us any time, browse our leak detection services, see our service areas, read the leak detection blog, or visit our emergency leak detection page if you need help right now.
Questions? Call Us Any Time
We answer 24/7 at (352) 703-8206 — we arrive in 30–45 minutes anywhere in Leesburg, FL.